GREAT Used Car buying experience
I recently purchased a used car from Capital Cheverlot. I brought my Trailblazer in to have them address a recent recall issue, but was also on the fence about getting something else. I was greeted promptly by Robert Kenney and the rest was cake. Robert wasn’t pushy or aggressive at all. He listened to the whole story and was happy to help with my recall service, but also asked if he could show me a few options. I described what I was looking for and he immediately took me to the car I ended up leaving with. He was very knowledgeable and went point by point how the vehicle he was showing met every one of the needs I explained to him earlier. Once we decided that was a go, he escorted me in made sure I had all the information I needed. Not only that, but instead of just passing me off to the next department and going about his business, he stayed with me and made sure I understood every part of the rest of the process.
At the end of the day, I was extremely satisfied with my whole car buying experience. I was given more than anticipated for my trade and given a good deal on the new vehicle. What’s even more impressive, is after the sale, Robert walked me out to the car and sit in it with me to make sure I was completely comfortable with how the car worked, how to use the interface, and answered any last questions I had. His start to finish and post sale customer service has made the whole affair easy and stress free. I highly recommend Capital Cheverlot and if you’re looking for your next ride, go see my boy Robert Kenney. He’ll get you fixed up.
Dec 8 2016